Director General's Office

Christel Delberghe

Director General

Christel Delberghe has been Director General of EuroCommerce since November 2021. She acts in this role as the chief advocate for the retail and wholesale sector with the EU institutions, stakeholders and the media.

Full biography

Elen Guedes

Personal Assistant to the Director General

Elen joined in 2004 and has been P.A. to the Director General since 2011. She provides support to the Director General in her daily activities, and coordinates the activities of the President, the Board of Directors and the General Assembly. Elen is French and has a university degree in languages (German and English).

Product Policy & Sustainability

Els Bedert

Director, Product Policy & Sustainability

Els works on food, non food and sustainability policies. She focuses on farm to fork and has led the sectors positioning on official controls, food safety, organic production, market surveillance, chemical regulation and more. Els is a Belgian national and alumna of Ghent University. She speaks Dutch, English and French.

Nick Dornheim

Adviser, Sustainability & Environment

Nick advises the EuroCommerce Environment Committee and is working on files related to circular economy, performance of products and responsible business conduct. He supports the Working Groups on waste, eco-design and energy labelling and responsible supply chain management at EuroCommerce. Nick is a German expat and has a background in political science.

Anne Birk Mortensen

Adviser, Product Policy & Sustainability

Anne advises the EuroCommerce Non-Food Committee and is working on files related to product policy and sustainability. Anne comes with experience from the private sector, both national and international politics. Anne is a Danish expat and holds a Master’s in Political science from the University of Copenhagen.

Marilena Papaeti

Junior Adviser, Product policy & Sustainability

Marilena focuses on analysing information and drafting documents on Product policy (Food and Non-Food) and Sustainability. She is a qualified lawyer in Cyprus and a graduate of the University of Manchester and LSE. Before joining EuroCommerce, she was a blue book trainee at DG COMP. She speaks Greek, English and French.

Sofia Ghezzi

Junior Adviser, Product Policy & Sustainability

Sofia is our Junior Product Policy and Sustainability Adviser. She has a LLM in competition Law from the University of Amsterdam and is pursuing an LLM in environmental law. Sofia worked as a bluebook trainee in the EU Commission. She is fluent in Italian and English and can communicate in French.

Digital, Single Market, & Consumer Policy

Ilya Bruggeman

Director, Digital, Single Market, and Consumer Policy

Ilya and his team deal with digital, payments, single market and consumer policy. They run the IMCO and Payments committees. He worked previously for the Dutch Retail Association and as a public affairs consultant. Ilya is a Dutch national and studied Public Administration at Leiden University in the Netherlands.

Atze Faas

Adviser, Payments

Atze advises EuroCommerce and its members on Payments. Working with members, regulators, legislators and other merchant organisations, he strives to reduce costs of payments, coordinate influence on legislation (e.g. PSD2) and innovation (e.g. digital euro). He has a degree in Business Economics, worked 30+ years for bp, is Dutch and speaks several languages.

Ignacio Martinez

Junior Adviser, Internal Market

Ignacio is our junior advisor for Single Market and consumer policy, he also deals with trade barriers within the Single Market. Graduate in History and Political Science in the URJC, he holds an MBA in International Trade and has been working on trade barriers in the Spanish public sector. He speaks Spanish, English, Italian, and German.

Competitiveness and Commercial Relations

Leena Whittaker

Director, Competitiveness

Leena is EuroCommerce’s Director of Competitiveness coordinating advocacy on retail and wholesale ecosystem competitiveness. She is British and has a practical knowledge of EU policy-making from her experience as a legal and policy officer in the European Commission (DG GROW) and is a qualified UK lawyer.

Niccolo Ciulli

Adviser, Competitiveness and Commercial relations

Niccolo is advisor for competitiveness and commercial relations and coordinates the work of the EuroCommerce Supply Chain Committee on competition policy and business-to business trading practices. Niccolo is Italian and previously worked and studied in the United Kingdom.

International Trade and Taxation

Harald Past

Head, International trade & Taxation

Harald heads the EuroCommerce activities on international trade and taxation matters. His mission is to facilitate trade for importing and exporting companies and to simplify the tax systems. Harald is Austrian and holds degrees from the University of Vienna.


Daniela Haiduc

Head of Communications

Daniela coordinates EuroCommerce’s Communication activities. She has launched vibrant campaign sites, published rich reports, organised interactive events and prepared insightful video stories for organisations in Brussels for almost 20 years. Daniela is a German expat and an alumna of Maastricht University.

Rémi Guastalli

Communications Manager

Rémi is our technical communications specialist, who handles our databases, mass mailing, graphic design or events. Graduate from the Sorbonne University in Paris, he has worked for several organisation in the French and European public sector. He speaks French, English and German.


Chief Economist

Administration & Operations

Fabienne Bastings

Office Manager

Fabienne has been working for more than 20 years within EuroCommerce. She negotiates all the contracts with suppliers related to the technical installations. She is in charge of the well-being at work and is also IT coordinator. Fabienne is a Belgian national and speaks French and English.